We hope you can find the answer to your question below. If not, email us at firstname.lastname@example.org with your inquiry and we will get back to you as soon as possible!
Delivery can be expected 2-3 weeks after an order is placed.
Prints are produced on a per order basis. Once an order is placed, production typically takes 5-10 business days, with shipping taking up to an additional week or more depending on location.
We do not guarantee any shipping times.
Yes, we will send tracking numbers for your shipment. Keep in mind orders must first go through production, so you may not receive tracking information until 2 weeks after your order was placed.
Sales tax will be added to all orders with a state of Michigan shipping address. Purchasers outside the state of Michigan are responsible for all applicable local sales and use taxes.
Haven't you heard, we are now happy to offer free shipping for all USA orders!
Orders are carefully packaged and insured. If damage during the shipping process does occur, you will need to submit pictures of the packaging and damaged prints to email@example.com, subject line Damaged Shipment. Upon review and verification, replacement print(s) will be produced and shipped at no charge.
At this time we do not ship internationally. However, if you do live outside the USA and are interested in a print, please email firstname.lastname@example.org. We would be happy to look at some options to facilitate purchase and delivery.
Yes! Metal and acrylic prints can be printed up to 96" x 48" on a single sheet! This allows us to meet nearly any size requirement, especially when it's a multi panel print.
Image quality and viewing distance become factors when printing at large scale. We look at each project on a case by case basis and will only proceed when we are confident a quality product can be delivered.
Email email@example.com to start a conversation about your custom print!
Yes, we are happy to produce digital mockups of our art in YOUR room, free of charge. This is a great way to get an idea of how the colors will blend or to choose the correct size.
Email a good quality picture of the space you want to hang a print, including reference dimensions (height and width of a wall in the picture) so we can properly scale the print, to firstname.lastname@example.org. Include the image(s) and size(s) you are considering and we will send some mockups back.
We want to do everything we can to help you make an informed decision and ensure you are happy with your purchase.
Display color calibration and screen brightness play a factor in the appearance of an image when viewing on a monitor or phone. Therefore, the physical print you receive may vary slightly in color and brightness from what you expected.
Metal prints are great candidates for outdoor display as well as humid environments such as bathrooms. All of our metal prints can be hung in covered outdoor areas that are protected from direct exposure to the elements. If you would like to hang a metal print outdoors with direct exposure to all elements, contact us about our Chromaluxe EXT panel option.
If the location is subject to wind, contact us or purchase "T Screws". These fit into the slotted aluminum frame and in combination with the cleat hanger secure your print to the wall.
Acrylic prints can not be hung outdoors.
It is always suggested to avoid hanging prints in prolonged direct exposure to sunlight.
All prints have the Offshore Origins wave mark digitally printed in the bottom right hand corner.
Metal prints will include a back stamp with the photographers signature along with the collection and image titles.
Caring for your metal print is straightforward. They are highly durable and chemical resistant. The first step is to use a microfiber cloth or other non abrasive tool to remove dust and loose particles from the print surface. If there are smudges, finger prints, etc, add an all-purpose cleaner to your microfiber cloth. Although the print is chemical resistant, you should avoid any harsh chemicals or abrasive polishes. We suggest starting with just a damp cloth to try to remove any smudges. If they remain, then move to acetone, denatured alcohol, and other adhesive-removing agents.
As with metal prints, try not to scratch and bang the corners of your acrylic print. Although it is durable, you can chip the edges if banged on a hard surface. Only not abrasive cloths should be used. First remove and dust and loose particles from the print. Then, you can use a standard glass cleaner, or just soap and water to clean your HD acrylic print