Shipping policy

  • Once your order is received and processed, most items will be shipped and arrive in approximately 2-3 weeks.
  • If your package is returned due to an insufficient address, customer will be responsible for additional shipping fees to have the items reshipped and will not be refunded or credited for shipping fees paid.
  • If you believe your item(s) were received damaged due to shipping neglect, we ask that you take photos of both the damaged packaging and the damaged items so that we can properly verify and document it.  We will work diligently to get the issue resolved and have a replacement sent to you.
  • If your order has not arrived within the stated timeframe, please contact us.